Spotlight On: Technology Management

This month's content focus is on the Technology Management domain in the LMA Body of Knowledge.

A Playbook for Modern Client Service: Where Data and AI Drive Impact
A Playbook for Modern Client Service: Where Data and AI Drive Impact

A Playbook for Modern Client Service: Where Data and AI Drive Impact

A Playbook for Modern Client Service: Where Data and AI Drive Impact
 

A Playbook for Modern Client Service: Where Data and AI Drive Impact

Paul S. Grabowski
September 09, 2026 | 5-minute read
What Is an MSO and Why Does It Matter?
What Is an MSO and Why Does It Matter?

What Is an MSO and Why Does It Matter?

What Is an MSO and Why Does It Matter?
 

What Is an MSO and Why Does It Matter?

Suzanne Donnels
September 03, 2026 | 8-minute read
Measuring What Matters: KPIs for Strategic Key Account Management
Measuring What Matters: KPIs for Strategic Key Account Management

Measuring What Matters: KPIs for Strategic Key Account Management

Measuring What Matters: KPIs for Strategic Key Account Management
 

Measuring What Matters: KPIs for Strategic Key Account Management

Jacqueline Burns
September 01, 2026 | 6-minute read
2024 BoK Refresh
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A Playbook for Modern Client Service: Where Data and AI Drive Impact
 
A Playbook for Modern Client Service: Where Data and AI Drive Impact
September 09, 2026 | 5-minute read
Competitive IntelligenceClient ServicesInternal Client Communications and FeedbackExternal Client Communications and FeedbackProcess ImprovementProposal and Pitch Development, Business Development
What Is an MSO and Why Does It Matter?
 
What Is an MSO and Why Does It Matter?
September 03, 2026 | 8-minute read
Business of LawBusiness Structures and TrendsProfitability and PricingFinancial Management and MeasurementBudgetingProject and Program Management, Marketing Management and Leadership
Measuring What Matters: KPIs for Strategic Key Account Management
 
Measuring What Matters: KPIs for Strategic Key Account Management
September 01, 2026 | 6-minute read
Client FeedbackFirm and Practice Strategy and PlanningFinancial Management and MeasurementClient ServicesInternal Client Communications and FeedbackExternal Client Communications and FeedbackCustomer Relationship Management (CRM), Business Development
Leading from the Middle: Takeaways from the LMA Second Chair Roundtable
 
Leading from the Middle: Takeaways from the LMA Second Chair Roundtable
August 27, 2026 | 5-minute read
Marketing Management and LeadershipFirm Organizational Structure and DynamicsDepartment Management and MotivationArticle, Business of Law
Back to Basics: Why Branding Is More Than a Visual Identity
 
Back to Basics: Why Branding Is More Than a Visual Identity
August 25, 2026 | 38-minute episode
Message and Strategy PlanningAdvertising and PromotionMarketing Management and LeadershipMarketing PlanningGraphic Design and BrandingPodcast, Communications
Build Your Personal Board of Directors
 
Build Your Personal Board of Directors
August 20, 2026 | 5-minute read
Business Development Coaching/TrainingMarketing Management and LeadershipManagement of Individual PersonnelInfographic, Business Development