Spotlight On: Technology Management

This month's content focus is on the Technology Management domain in the LMA Body of Knowledge.

Growth Planning Season: Where Second Chairs Shape Strategy
Growth Planning Season: Where Second Chairs Shape Strategy

Growth Planning Season: Where Second Chairs Shape Strategy

Growth Planning Season: Where Second Chairs Shape Strategy
 

Growth Planning Season: Where Second Chairs Shape Strategy

LMA Education Advisory Council
October 12, 2026 | 4-minute read
The Client Feedback Gap: Why Satisfied Clients Leave and Lukewarm Ones Stay
The Client Feedback Gap: Why Satisfied Clients Leave and Lukewarm Ones Stay

The Client Feedback Gap: Why Satisfied Clients Leave and Lukewarm Ones Stay

The Client Feedback Gap: Why Satisfied Clients Leave and Lukewarm Ones Stay
 

The Client Feedback Gap: Why Satisfied Clients Leave and Lukewarm Ones Stay

Steven Lewis
September 28, 2026 | 6-minute read
People, Process, Platform: What Actually Drives Legal MarTech Adoption
People, Process, Platform: What Actually Drives Legal MarTech Adoption

People, Process, Platform: What Actually Drives Legal MarTech Adoption

People, Process, Platform: What Actually Drives Legal MarTech Adoption
 

People, Process, Platform: What Actually Drives Legal MarTech Adoption

Mike Vallebuona, Raquel Lewis
September 17, 2026 | 30-minute episode
2024 BoK Refresh
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Growth Planning Season: Where Second Chairs Shape Strategy
 
Growth Planning Season: Where Second Chairs Shape Strategy
October 12, 2026 | 4-minute read
Competitive and Business IntelligenceFirm and Practice Strategy and PlanningMarketing Management and LeadershipFirm Organizational Structure and Dynamics, Business of Law
The Client Feedback Gap: Why Satisfied Clients Leave and Lukewarm Ones Stay
 
The Client Feedback Gap: Why Satisfied Clients Leave and Lukewarm Ones Stay
September 28, 2026 | 6-minute read
Client ServicesInternal Client Communications and FeedbackExternal Client Communications and Feedback, Technology Management
People, Process, Platform: What Actually Drives Legal MarTech Adoption
 
People, Process, Platform: What Actually Drives Legal MarTech Adoption
September 17, 2026 | 30-minute episode
Marketing Management and LeadershipDepartment Management and MotivationChange ManagementProject and Program ManagementCommunications Software and PlatformsPodcast, Technology Management
A Playbook for Modern Client Service: Where Data and AI Drive Impact
 
A Playbook for Modern Client Service: Where Data and AI Drive Impact
September 09, 2026 | 5-minute read
Competitive IntelligenceClient ServicesInternal Client Communications and FeedbackExternal Client Communications and FeedbackProcess ImprovementProposal and Pitch Development, Business Development
What Is an MSO and Why Does It Matter?
 
What Is an MSO and Why Does It Matter?
September 03, 2026 | 8-minute read
Business of LawBusiness Structures and TrendsProfitability and PricingFinancial Management and MeasurementBudgetingProject and Program Management, Marketing Management and Leadership
Measuring What Matters: KPIs for Strategic Key Account Management
 
Measuring What Matters: KPIs for Strategic Key Account Management
September 01, 2026 | 6-minute read
Client FeedbackFirm and Practice Strategy and PlanningFinancial Management and MeasurementClient ServicesInternal Client Communications and FeedbackExternal Client Communications and FeedbackCustomer Relationship Management (CRM), Business Development