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Client Services
Master the techniques, processes and standards by which law firms' professional staff serve the lawyers in the firm and the clients of the firm.
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Client Services (46)
Internal Client Communications and Feedback (13)
External Client Communications and Feedback (26)
Project Management (13)
Process Improvement (13)
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Beneath the Service: What Law Firm Clients Really Buy
By Sergei N. Freiman
October 15, 2024 |
9-minute read
Client Services
Project Management
Process Improvement
Business of Law
Maximizing Potential: A Client-Centric Approach for Relationship Growth
By Rebecca Edwards Hnatowski
September 19, 2024 |
5-minute read
Client Services
Process Improvement
Business of Law
Research for Free: A Treasure Trove of Open Access Research Tools for Better Client Relationships
By Jennifer Claunch-Meyers
September 05, 2024 |
6-minute read
Client Services
Business Development
7 Client Facts That May Surprise You — And How to Leverage Them to Deliver Superior Client Service
By Michael B. Rynowecer
November 02, 2023 |
2-minute read
Client Services
External Client Communications and Feedback
Content Type
Infographic
Business of Law
Engaging Consistently to Understand Evolving Client Service Needs
By Maura Connell Brandt
October 31, 2023 |
4-minute read
Client Services
External Client Communications and Feedback
Content Type
Article
Business Development
Conducting Effective Client Roundtables: Tips for Fostering Meaningful Engagement
By Sam Rizzo, Deven Vyas
October 26, 2023 |
8-minute read
Client Services
External Client Communications and Feedback
Content Type
Article
Business Development
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